We offer free UK shipping on all orders over £100.
Unfortunately we cannot offer generic shipping to countries outside the UK. However we are happy to arrange bespoke shipping to non-UK customers in certain circumstances. Please get in touch at firstname.lastname@example.org.
Your goods will be shipped within 2 working days of your payment being processed. You will receive an email confirmation when your payment has been confirmed, and another when it has been dispatched.
Our typical delivery time is 2-3 working days from dispatch.
100ml (up to 10 bottles) – £3.35
200ml (up to 6 bottles) – £3.35
500ml (up to 2 bottles) – £5.60
All orders above these volumes will qualify for free shipping.
No returns are accepted, except in the case of faulty or damaged goods. In this case, please email email@example.com to arrange an exchange.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Arch B, Hackney Downs Studios, 3 – 17 Amhurst Terrace, London, HCK, E8 2BT, United Kingdom.
Exchanges in the event of damaged goods (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your exchange will be processed.
To exchange your damaged product, you should mail your product to: Arch B, Hackney Downs Studios, 3 – 17 Amhurst Terrace, London, HCK, E8 2BT, United Kingdom.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.